Random freeze & hardlock

Help and Support
1

System completely freezes often, after opening a new file, displays images but non-responsive necessitating pulling of the power. Anything in the logs? Was 2 yesterday and 1 today.

Also, can’t upload logs so have added here: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

2

bump

3

Hi

Unfortunately I can’t access the logs.

I’d suggest rebooting and if you can reproduce the problem often as described, you should be able to get a small log that can be uploaded to My OSMC (small enough)

Sam

4

Hi Sam,

After a reboot, I still can’t get the usual share link. Attaching again from onedrive which hopefully works for you: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.