Since last update, any video playing from my hard disk (720, HD, 4K …) freezes for a fraction of second around every 15 sec. and are not able to remove it. All connections are brand new (HDMI 2.0, USB 3.1 …). Any help? Thanks
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device
reproduce the issue
upload the log set either using the
Log Uploadermethod within the My OSMC menu in the GUI or the
sshmethod invoking command
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
Under Settings -> Playback, try disable Accelerate MPEG2.
I’m guessing that the show you are watching (AVI) is an old TV recording and has some issues with the container.
Thank Sam. MPEG 2 disabled; tried the sample I logged. Continues freezing; periode is pretty much the same but freezing is shorter. If not possible to solve, I can go along with this kind of videos.
Can you send me a link to the video?
Is in my hard disk …
Try change HW acceleration to HD and up.
Thanks Sam, it works. Should I leave this settings for all video playback? Thank you again sincerely for your outstanding professionality.
It won’t hurt – the files are XVID, so probably have wild PTS values and are confusing the hardware decoder.