Remote battery only lasts 2 days

Help and Support
1

Hi
I have a 4k for about 4-5 years now, still works fine, except the remote keeps coming up “low power” warning after 1-2 days. tried about 6-7 types of battery, even duracell and same thing happens. Any ideas, and btw no stuck keys on remote, cheers in advance

2

The remote that came out that long ago didn’t have the mechanism to trigger that warning so I find this a bit confusing. Is this a replacement remote or maybe you have something else connected that may be sending a “F2” key? If the remote is still working but it is just the message you can disable it with a keymap. If you visit the following guide there is a keymap at the bottom for doing just this…

3

Hi,

Do you have another keyboard attached?
Are you using the original remote supplied with the device?

Sam

4

Hi
No, there is no keyboard attached, the battery actually dies after a day or two and the remote wont work.
The box sits under the tv, and is cabled to the router, thats it !
It has worked fine for years, now it runs batteries down like hell. The remote is in as new condition, not dog chewed, or dropped.

Is this as simple as just a faulty remote ?

5

The remote wouldn’t go faulty on its own. There could be two issues:

  1. You or a neighbour has a new device that’s causing interference and the remote is constantly hunting for a free frequency and this is causing battery drain. You could hold Home and OK to re-pair the remote.
  2. There could be a short circuit. This sometimes happens if the battery contacts are damaged. This can happen if the customer uses a sharp instrument like a knife to prise the battery out when replacing it after it has run out of charge.