Remote has stopped working

I have followed the instructions in an earlier post on how to restart the remote for my Vero 4k.

Nothing worked so I went and bought a new packed of batteries and still nothing. When I press any buttons their is no blue led light showing.

What can I do?

Thanks Doug


Make sure the battery is seated properly and be careful when removing the battery as if you could pry out the contacts otherwise.

Have you seen the blue light before in normal operation? The reason I ask is that some users haven’t seen the LED in the past at all (not realising it’s at the front window), so it would be good to confirm that you’re looking in the right place