Resolution sticks to 4k

[Cah1982]

all none 4k,

if im watching 1080p n switch to 4k it goes up, but switch to 1080p file it stays on 4k untill video is stopped and started

[Tom_Doyle]

Hi,

Does changing to adjust refresh rate to always, fix the issue?

Also stupid question, but what do you mean by switch? Are you stopping the 4k first and then starting the 1080p or Starting a 1080p when a 4k is already playing?

Thanks Tom.

Thanks Tom.

[Cah1982]

still same im affraid.

starting the video before the last ones finished, so like when its on credits at end loading next video

thanks

[Tom_Doyle]

Hi,

Can you please reproduce going from 4k to an actual 1080p file, the Bear is 540p. I’m not saying to 540p shouldn’t work, just would like to see what it actually does with 1080p.

Thanks Tom.

[Cah1982]

https://paste.osmc.tv/lacohuwocu

thats a 720p that didnt change down untill stopped n started, forgot the bear one was on SDtv

thanks

[Tom_Doyle]

Hi,

That was 720p, not 1080p.

I think if you set adjust refresh to always and tried this with content that is 1080p, you will get the wanted result. For everything else you would be better off, stopping the currently playing 4k content and then starting the less than 1080p content.

I think the issue is being caused by white-listing. But I don’t think you are going to able to white-list resolutions less than 1080p and get the correct refresh rate. More details can be found here:

[HowTo] Guide to the Kodi whitelist function and related settings

Platforms: Vero 4K and 4K+, Raspberry Pi 2 and 3. Applies to OSMC v18.x and 19.x I would like to cover the Pi 4 as well, but I don’t possess one; if others would like to research it for me, feel free! Introduction This is a guide to the Kodi whitelist feature and some related settings, and how to use them to get the best possible image quality. Feel free to post comments and suggestions below. This is in question-and-answer format; click/tap on a section to expand it. Notes This is fo…

If I’m right, this will be affecting kodi across many platforms and not something that osmc is going to be easily or at all be able to fix.

Thanks Tom.

[angry.sardine]

@Tom_Doyle

I think the issue is being caused by white-listing.

Could you elaborate on what you think is happening here? I’m wondering if it’s something I need to make a note of in my whitelist guide.

[darwindesign]

He is not using a whitelist. I can reproduce the issue as described with refresh set to on start/stop. I cannot reproduce with the refresh set to always and that works as it should regardless of if it goes from playing 4k to HD, or 4k to SD. I would advise the OP to stop their playing video, go to settings>player>videos>adjust refresh rate> and set that to “always” then test it again.

[Cah1982]

hi tom,

just tried “always” and found a 1080p file still same, it does adjust untill after the file is stopped and reloaded

i noticed it before but didnt have much 4k content then, but the 1080p/720p looses frame rates then stop n start to solve it.

[Tom_Doyle]

Hi,

When to adjust refresh rate is set to start/stop - Kodi is getting to the refresh rate of the previously playing file and not checking again.

When set to always - I thought it was to do with 540p & 720p not being in the default whitelist, but apparently this isn’t the case. I think we need to dig further.

Tom.

[Tom_Doyle]

@Cah1982

just tried “always” and found a 1080p file still same, it does adjust untill after the file is stopped and reloaded

Can we have a fresh log, show this please?

Thanks Tom.

[Cah1982]

https://paste.osmc.tv/olavibafoj

[Tom_Doyle]

Hi,

I’m not quite sure why this isn’t working, @darwindesign is indeed correct:

@darwindesign

regardless of if it goes from playing 4k to HD, or 4k to SD

Matching to the default white-list is failing, when switching back to resolutions less than 4k; but when stopping playback and starting it again, matching to the default white-list works.

This will need to be looked in to. For now the easy thing will be to just stop and start, rather than switching. You could have a go a setting white-listing, as described in the how to posted by @angry.sardine. You need to be very careful with this, as kodi will only playback resolutions & refresh rates in your whitelist, regardless of whether the tv supports it.

Thanks Tom.

[angry.sardine]

@Tom_Doyle

You need to be very careful with this, as kodi will only playback resolutions & refresh rates in your whitelist, regardless of whether the tv supports it.

It shouldn’t give you the option of whitelisting anything your TV doesn’t support.

[Cah1982]

cheers tom, yeah, strange one for it to change up resolutions but not down

ive never touched the whitelists

[Tom_Doyle]

Hi,

@angry.sardine

It shouldn’t give you the option of whitelisting anything your TV doesn’t support.

I know, I meant more if you don’t select one and you have content that needs it or if your like me where I haven’t white-listed anything under 1080p, due to refresh rates.

Tom.

[Cah1982]

cheers yes, whitelisting everything solves the issue, selecting everything from1080p keeps screen fully on show

[Tom_Doyle]

Hi,

Update - @grahamh has confirmed this is expected behaviour. When using the default whitelist, kodi looks for a equal or higher resolution. So when you start playback from the gui it works, as the gui (should be) resolution is set to 1080p.

Thanks Tom.

[angry.sardine]

@Tom_Doyle

When using the default whitelist

Just to be pedantic, you mean “when not using a whitelist”.

[Tom_Doyle]

Hi,

Me and @fzinken have just been discussing this and he agrees with you, I’m not so sure. As Kodi creates a white-list based on what the TV can support, but has a preference of resolution over refresh rate.

Thanks Tom.