Rhythmic Freezing Of 4K Movies/TV Series After November Update

Reading this:

My Modem is the Netcomm NF18ACV
https://support.netcommwireless.com/products/NF18ACV

I know the Modem MAC address.

EDIT: that is the Modems MAC address. It is the Vero’s MAC address that is needed, is that correct?

EDIT 2: found a MAC address on the bottom of the Vero 4K+
Is that it’s Ethernet MAC?

I have never port forwarded anything before, nor given anything a static address or assigned an address to anything.

I am good at following instructions if they are comprehensive.

If you so wish, download the “NF18ACV NC2 - Port Forwarding Setup Guide - 21/03/2019” from the Netcomm website, and tell me what to do.