Run Into a Sad Face While Playing Video

Help and Support Vero 4K / Vero 4K +
21

What you wrote here makes me think that If you skip over the bit of the file that is corrupted it won’t crash but if you don’t skip over it it will.

But I’m no expert let see what @sam_nazarko or someone else from the team has to say

22

Hi,

If the issue is only occurring with one video, have you tried ripping again from the original source? Looks like corruption to me.

Tom.

23

Will try again.

24

Hi,
I’m sorry to ‘re-open’ this case, but last night i ran into the same problem.
I got the May 2019.05-1 update and after restart my vero4k showed only sad face instead of videoplayback.

I thouht it’s because one of my 4k movie corrupt or sth else, but it wasn’t the case.
At the moment none of my videos can be played from Synology NAS.
I tried with my tv media player. The files were fine.

What should I do?

I’ve never seen this problem before.

Here is my latest log:
https://paste.osmc.tv/uraqijowug

Regards,
Tibor

25

You are on GMC v19 testing version please stay within the testing thread

26

If you rely on having a stable system, you should stick with stable builds and avoid the testing builds.

27

Ahhh jesus, it’s my bad. Few month ago I changed to that because of my gopro files error or something. I’m going back to stable version somehow than.

28

Let us know if you need help downgrading

29

Thank you.

I checked the versions:
apt-cache madison vero3-mediacenter-osmc

Than I ran the sudo apt-get install vero3-mediacenter-osmc=18.2.0-12 command.
I guess this is the latest stable. Than i rebooted my vero4k. Everything was fine after.

Than I check the updater and it grabbed a latest version again 18.8-45 | Index of /osmc/osmc/download/dev/gmc-19/public

So I put 18.2.0-12 back again.

How can I stick to latest stable and tell the updater on vero4k not to download all the gmc-19 versions?

30

I guess I added this by myself to /etc/apt/sources.list few month ago.

Here is my source.list:

deb http://ftp.debian.org/debian stretch main contrib non-free
deb http://ftp.debian.org/debian/ stretch-updates main contrib non-free
deb http://security.debian.org/ stretch/updates main contrib non-free
deb http://apt.osmc.tv stretch main
deb http://download.osmc.tv/dev/gmc-19/public gmc-19 main

I remove the last line than.
I’m sorry about your valuable time.

31

That’s correct, just remove the last line, then you are back on the normal repositories. After doing that, make sure to run

sudo apt update

to sync the cache.