Sad face crashes on new Vero V

Having very frequent sad face crashes this week with the new Vero V
Captured a crash with the attached log but didn’t reboot twice not sure if that will affect the logs.
I’ll try to do a clean debug log today to get the crash documented.
Happens when playing a file, skipping ahead, randomly, and then also happened when scrolling through library.
Connected via Ethernet, not wifi.
All media stored on powered usb attached hard drives.
Also applied the update last night.

Also not 100% sure it’s not the Aeon MQ omega mod skin.
I’ll try to replicate using the default skin too when I get time.

Getting a lot of embuary and skin helper errors too.

paste.osmc.tv/afesunuvus

Please check the link – I could not find any logs under that URL.

Thanks

Sam

I took a photo to get it right but can run another set of logs tonight

Ah I see now I messed up v and w. Sorry

Paste.osmc.tv/afesunuwus

Kodi is crashing (segfault). Could be a problematic add-on causing this.

I can see that you have installed embuary.info addon, try uninstalling that, this causes sad face crashes here.

For some reason, i can use it on my desktop computer without any problems, but have never been able to use it on OSMC, without a lot of crashes.

Thanks, I think Aeon MQ skin maker added it to help issues so I’ll disable that tonight and see how it goes.

Sam is there a higher debug level that could say which add-on is causing the grief?
For now I’ll monitor without the Embuary add-on

Not directly, there’s a lot of ‘stuff’ on that system.
The best approach would be to keep it as simple as possible and make one customisation at a time.

Uninstalling the embuary add in has reduced the crashes. I’ve still had a few but nowhere near as frequent now.
Hoping it’s more stable now.
Thanks.

Let’s keep an eye on things – ideally we want no crashes for you :slight_smile:

Issue has not improved. Multiple crashes daily.
Am trying to watch a single show and it’s crashed 5 times just trying to to navigate to the show and trying to launch the show.
Will try to replicate tomorrow again with logs, have no more patience for it tonight.

Thanks. Will await the logs.

I uninstalled the other add on that was just erroring out but not immediately crashing and I’m 2 days without a crash.
Also the MQ9 skin author suggested an alternate version of the add on from another repo.
Will give that a shot.

Thanks for keeping me updated.