Sad face loop after OSMC's August update

[LaFigaTaTia]

Here you are

https://paste.osmc.tv/paragidusu

[dfabarbosa]

Hi @sam_nazarko,

I’ve sent you a private message with the credentials so you can login to my device and check for any issues, as you requested. Can you confirm that you have received it?

Kind regards,
Daniel Barbosa

[sam_nazarko]

Somehow missed that. I’ll take a look now.

[sam_nazarko]

@LaFigaTaTia

I’m experiencing the same problems posted here. Fresh install, only PVR Simple IPTV client installed and URL configured = sad face loop.

So I’ll stay tuned if any solution arises. Thank you for your time.

Unfortunately it’s not a debug log so it’s hard to see why you get a sad face loop.
Can you enable debug logging, then set up the client and post logs?

I don’t think it’s related to @LaFigaTaTia’s issue – so it may be better off in a separate post.

[sam_nazarko]

Daniel,

I’ve had a look at your system.

• The eMMC looks fine after pressure testing
• There appears to be an SD card attached to the device with only the installation log. I suspect this is the card you used to reinstall OSMC.

I’d like to reset the partition table and format the device to be on the safe side. Do you mind if I do this? Your installation will be completely reset.

However, I can’t see anything wrong with your device. My suspicion lies with the hard disks you have been using. It’s had high uptime and survived a reboot.

I’d look at getting SMART data from that if you can. I don’t believe USB caddies usually pass this through, so it may be an idea to put it in a PC.

Some suggestions from earlier: Sad face loop after OSMC's August update - #68 by sam_nazarko

Bad / borderline hardware can cause strange results. Perhaps the kernel panics due to corruption on the HDD and this causes eMMC integrity problems too (earning you a reinstallation). It is a shame we cannot reproduce it on demand trivially.

Sam

[dfabarbosa]

Hi,

You can go ahead a format the device.

@sam_nazarko

I’d look at getting SMART data from that if you can. I don’t believe USB caddies usually pass this through, so it may be an idea to put it in a PC.

I didn’t got what you meant by this part.

If it’s a problem with the hard disks how can we detect that?

Kind Regards,
Daniel

[sam_nazarko]

@dfabarbosa

If it’s a problem with the hard disks how can we detect that?

SMART might tell you about this on your computer.
There’s no reason OSMC would delete any content in /media automatically. It sounds like potential disk problems or filesystem corruption.

I’ve re-initialised your device. You can now follow the on-screen setup. If you enable SSH, please change the password as you are still port-forwarded.

Sam