Sad face when playing video jumping forward/backward

It’s happened a few times. Never seen the sad face before v18. Happens sometimes when jumping forward/backward (10 sec, 30 sec, 1 min, etc) multiple times.

Although I can’t be sure because the log isn’t a full debug log with keypresses, it looks like it might be a skin-related issue. Near the end of the log, there is:

ERROR: EXCEPTION: Non-Existent Control 300

It might be that when you are skipping forward, the skin is trying to display something that isn’t there. It shouldn’t cause a sad face, but, again, it’s hard to tell without a full debug log.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • enable component-specific logging for all components

  • enable event logging and notification event logging

  • reboot the OSMC device

  • reproduce the issue

OSMC skin screenshots: