Sad Smiley keeps rebooting

Hi there,

After coming home from vacation my OSMC is stuck. Nobody have used the Pi in the vacation and now it is broke?

Is there anything I can do to make it bootup normally? It just keeps booting up with sad smiley…

Can you still access it via SSH?

Yea :slight_smile:

Is there anything I can do to solve the problem through SSH?

Well first you can upload logs via grab-logs -A and provide the URL so we can check whats going wrong.

You might also can try to start with a clean kodi install via
sudo systemctl stop mediacenter
mv .kodi .kodi_backup
sudo systemctl start mediacenter

I have the same issue.
I use a Raspberry Pi 3, osmc on sd card, with HiFiBerry and one mounted hard disk. When I have restarted it after one week off, I got a sad smiley which occurs in loop each 5 sec. I have upgraded the distro via SSH but no change.
The Debug file is there :
Thanks upfront for your help

2020-03-15 20:48:13.183 T:1915360816   ERROR: CProfileManager: error loading special://masterprofile/profiles.xml, Line 0
                                            Failed to open file

It might be a corrupt profiles.xml or a faulty SD card (or possibly both).

Please SSH to the Pi, and try this:

systemctl stop mediacenter
mv ~/.kodi/userdata/profiles.xml ~
systemctl start mediacenter

Great! The reset of the file profiles.xml fixes the problem and the system is working fine.
Thanks a lot Dillthedog

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