Sad Smiley keeps rebooting

Help and Support Raspberry Pi
1

Hi there,

After coming home from vacation my OSMC is stuck. Nobody have used the Pi in the vacation and now it is broke?

Is there anything I can do to make it bootup normally? It just keeps booting up with sad smiley…

2

Can you still access it via SSH?

3

Yea :slight_smile:

4

Is there anything I can do to solve the problem through SSH?

5

Well first you can upload logs via grab-logs -A and provide the URL so we can check whats going wrong.

You might also can try to start with a clean kodi install via
sudo systemctl stop mediacenter
mv .kodi .kodi_backup
sudo systemctl start mediacenter

6

I have the same issue.
I use a Raspberry Pi 3, osmc on sd card, with HiFiBerry and one mounted hard disk. When I have restarted it after one week off, I got a sad smiley which occurs in loop each 5 sec. I have upgraded the distro via SSH but no change.
The Debug file is there : https://paste.osmc.tv/jidiratuve
Thanks upfront for your help

7 
2020-03-15 20:48:13.183 T:1915360816   ERROR: CProfileManager: error loading special://masterprofile/profiles.xml, Line 0
                                            Failed to open file

It might be a corrupt profiles.xml or a faulty SD card (or possibly both).

Please SSH to the Pi, and try this:

systemctl stop mediacenter
mv ~/.kodi/userdata/profiles.xml ~
systemctl start mediacenter
8

Great! The reset of the file profiles.xml fixes the problem and the system is working fine.
Thanks a lot Dillthedog

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