Skip Ahead Causes Video to Crash

For the past couple of versions of OSMC, skip ahead no longer seems to work. If I’m watching a video and press the right button on my remote it moves ahead in the proper increment but them buffers for a couple minutes and exits the video before ever starting at the skip ahead point. RPI model 3B+

It would help to know what device you’re using.

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot: