To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device
reproduce the issue
upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
No longer happening on both my 4K+ units after I disabled the screensaver. I went to the default installed “dim” and “black screen” screensaver options on each unit, and this does not cause the freeze issue.
Solved for me … ty fzinken for the info / pointers
Same here. My Vero 4k+ looks like not getting input from remote control after resuming from suspend. I followed tnedor’s suggestion to disable screen saver or to switch to “dim” or “black” screen saver. Resuming from suspend works now.
I think there is an issue with Picture Slideshow Screensaver.