Sound interup issues (stops, video goes on)

Help and Support Raspberry Pi
1

Hi,

I have a strange sound issue that I hope is easy to fix. My configuration:

  • Raspberry Pi 3B (wired connection to network)
  • 128GB MicroSDXC Samsung EVO MB-MP128DA/EU card
  • OSMC March 2018.03-2
  • Samsung TV UE32EH5300 (HDMI connection to Pi)

The issue is as follows:

  • Video plays, sound suddenly stops for 1 - 2 seconds, while video keeps playing perfectly
  • Music (mp3) plays, while sound suddenly stops 1 - 2 seconds

The problem occurs random. It could not happen for 2 hours, it could happen twice in 5 minutes.

I’m not sure where to start looking, please advice?

Morgan.

2

Hi,

Logs showing the issue would help.

Thanks Tom.

3

Gladly do if you please let me know which log you would find most interesting ?

edit: Is this enough info ? https://paste.osmc.tv/wefageyosi

4

Hi,

On which playback is the issue occurring, I’m seeing youtube and local playback in the log.

Thanks Tom.

5

It occurred here:
11:38:02.401 T:1926277632

Right before the CDVDMessageQueue warning (I don’t have any dvd or cd player obviously in the Raspberry Pi nor one attached by usb)

6

isn’t it the same as in this thread ?

(if so, downgrade the kernel until a definitive solution is released - as described in the thread)

1 Like
7

Seems it’s the same, can’t say for sure yet (it’s a long read). Let say it is for a moment (hoping someone would still look at my logs just to be sure nothing else is off) it is the exact same issue.

I have now changed to OMXPlayer instead of MMAL. And see how that goes.

Downgrading the kernel is a road I’d like to take if any solution (update) doesn’t come by soon enough. I can wait this out a bit, or if nothing else can be found and it’s 100% sure the same problem of course.

Not sure yet. I’ll test OMXPlayer setting now.

edit/ps: Is this the same reason YouTube and video playback, if you start a video, sometimes the sound only kicks in after 2-3 seconds ? Or this is totally unrelated ? Sometimes I have to wait for sound to start, sometimes not.

8

Hi,

I think debug logs would be more helpful, you can turn this on via myosmc. If you edit the log level line in the advancedsettings.xml to:

<loglevel>1</loglevel>

Then restart kodi, It won’t show on screen that debug logs are on. Wait for the issue to occur again, restart kodi and uploads logs; then debug logs can be turned off.

Thanks Tom.

9

thanks, appreciate the help and info.

Did you notice my last minute ‘edit/ps’ in my latest post ? Not sure that’s related at all though.

I have set the loglevel. Now we wait :wink:

10

Hi,

With the recent kernel update Omx is showing better performance over MMAL.

I don’t use youtube, so I can’t comment on this.

Thanks Tom.

11

I marked this as the solution the change to OMXPlayer in aforementioned topic fixed my issues.