Ok…all working. …managed to find loose flap, stuck it back in…pushed opt cable in square…and taped it up…not ideal…but working and that is how I am going to leave it…
To be fair to Sam these connections are frail and for me I would rather have coax out…but it’s working so that’s all good then!A socket without a flap would be better… IMHO 
Or coax, yep!
Okay, if I remove the cable diagonally (up or down) with force, I can damage the flap.
That might be something we can improve in future.
I’ve received an email from you so will get back to you with that shortly.
Hi team,
OK…so no sound through Optical out now. It will go though HDMI direct to TV but not from Vero 4k to Dac. There is a red light coming from the Optical lead just no sound. Have changed various leads/combo’s but to no avail. I am at a loss.
What should I do?
M
Can you show us your audio settings and some logs?
Sam
Here are some logs…1st time I have ever dome this so…
21:16:18.469 T:4081590864 NOTICE: special://profile/ is mapped to: special://masterprofile/
21:16:18.470 T:4081590864 NOTICE: -----------------------------------------------------------------------
21:16:18.470 T:4081590864 NOTICE: Starting Kodi (17.6). Platform: Linux ARM (Thumb) 32-bit
21:16:18.470 T:4081590864 NOTICE: Using Release Kodi x32 build (version for Vero)
21:16:18.470 T:4081590864 NOTICE: Kodi compiled Mar 12 2018 by GCC 6.3.0 for Linux ARM (Thumb) 32-bit version 4.9.30 (264478)
21:16:18.470 T:4081590864 NOTICE: Running on Open Source Media Center 2018.03-2, kernel: Linux ARM 32-bit version 3.14.29-69-osmc
21:16:18.470 T:4081590864 NOTICE: FFmpeg version/source: ffmpeg-3.1-kodi
21:16:18.470 T:4081590864 NOTICE: Host CPU: AArch64 Processor rev 4 (aarch64), 4 cores available
21:16:18.470 T:4081590864 NOTICE: ARM Features: Neon disabled
21:16:18.470 T:4081590864 NOTICE: special://xbmc/ is mapped to: /usr/share/kodi
21:16:18.470 T:4081590864 NOTICE: special://xbmcbin/ is mapped to: /usr/lib/kodi
21:16:18.470 T:4081590864 NOTICE: special://xbmcbinaddons/ is mapped to: /usr/lib/kodi/addons
21:16:18.470 T:4081590864 NOTICE: special://masterprofile/ is mapped to: /home/osmc/.kodi/userdata
21:16:18.470 T:4081590864 NOTICE: special://envhome/ is mapped to: /home/osmc
21:16:18.470 T:4081590864 NOTICE: special://home/ is mapped to: /home/osmc/.kodi
21:16:18.470 T:4081590864 NOTICE: special://temp/ is mapped to: /home/osmc/.kodi/temp
21:16:18.470 T:4081590864 NOTICE: special://logpath/ is mapped to: /home/osmc/.kodi/temp
21:16:18.470 T:4081590864 NOTICE: The executable running is: /usr/lib/kodi/kodi.bin
21:16:18.470 T:4081590864 NOTICE: Local hostname: osmc
21:16:18.470 T:4081590864 NOTICE: Log File is located: /home/osmc/.kodi/temp//kodi.log
21:16:18.470 T:4081590864 NOTICE: -----------------------------------------------------------------------
21:16:18.510 T:4081590864 ERROR: DBus: Error org.freedesktop.DBus.Error.ServiceUnknown - The name org.freedesktop.UPower was not provided by any .service files
21:16:18.589 T:4081590864 NOTICE: load settings…
21:16:18.589 T:4081590864 NOTICE: AML device detected
21:16:18.659 T:4081590864 NOTICE: Found 1 Lists of Devices
21:16:18.660 T:4081590864 NOTICE: Enumerated ALSA devices:
21:16:18.660 T:4081590864 NOTICE: Device 1
21:16:18.660 T:4081590864 NOTICE: m_deviceName : default
21:16:18.660 T:4081590864 NOTICE: m_displayName : Default (AML-M8AUDIO Analog)
21:16:18.660 T:4081590864 NOTICE: m_displayNameExtra: PCM
21:16:18.660 T:4081590864 NOTICE: m_deviceType : AE_DEVTYPE_PCM
21:16:18.660 T:4081590864 NOTICE: m_channels : FL,FR,UNKNOWN1,LFE,FC,BC,BL,BR,BLOC,BROC
21:16:18.660 T:4081590864 NOTICE: m_sampleRates : 32000,44100,48000,88200,96000,176400,192000
21:16:18.660 T:4081590864 NOTICE: m_dataFormats : AE_FMT_S32NE,AE_FMT_S16NE,AE_FMT_S16LE
21:16:18.660 T:4081590864 NOTICE: m_streamTypes : No passthrough capabilities
21:16:18.660 T:4081590864 NOTICE: Device 2
21:16:18.660 T:4081590864 NOTICE: m_deviceName : hdmi:CARD=AMLM8AUDIO,DEV=0
21:16:18.660 T:4081590864 NOTICE: m_displayName : AML-M8AUDIO
21:16:18.660 T:4081590864 NOTICE: m_displayNameExtra: HDMI
21:16:18.660 T:4081590864 NOTICE: m_deviceType : AE_DEVTYPE_HDMI
21:16:18.660 T:4081590864 NOTICE: m_channels : FL,FR,BL,BR,FC,LFE,SL,SR
21:16:18.661 T:4081590864 NOTICE: m_sampleRates : 32000,44100,48000,88200,96000,176400,192000
21:16:18.661 T:4081590864 NOTICE: m_dataFormats : AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_RAW
21:16:18.661 T:4081590864 NOTICE: m_streamTypes : STREAM_TYPE_AC3,STREAM_TYPE_DTSHD,STREAM_TYPE_DTSHD_CORE,STREAM_TYPE_DTS_1024,STREAM_TYPE_DTS_2048,STREAM_TYPE_DTS_512,STREAM_TYPE_EAC3,STREAM_TYPE_TRUEHD
21:16:18.670 T:4081590864 NOTICE: Loaded settings file from special://xbmc/system/advancedsettings.xml
21:16:18.670 T:4081590864 NOTICE: Contents of special://xbmc/system/advancedsettings.xml are…
<?xml version="1.0" encoding="UTF-8" ?>
540
720
false
0
30
1
524880000
5.0
21:16:18.672 T:4081590864 NOTICE: Loaded settings file from special://profile/advancedsettings.xml
21:16:18.672 T:4081590864 NOTICE: Contents of special://profile/advancedsettings.xml are…
<?xml version="1.0" encoding="utf-8" ?>
90000000
1
10.0
21:16:18.673 T:4081590864 NOTICE: Default Video Player: VideoPlayer
21:16:18.673 T:4081590864 NOTICE: Default Audio Player: paplayer
21:16:18.673 T:4081590864 NOTICE: Disabled debug logging due to GUI setting. Level 0.
21:16:18.673 T:4081590864 NOTICE: Log level changed to “LOG_LEVEL_NORMAL”
21:16:18.673 T:4081590864 NOTICE: CMediaSourceSettings: loading media sources from special://masterprofile/sources.xml
21:16:18.679 T:4081590864 NOTICE: Loading player core factory settings from special://xbmc/system/playercorefactory.xml.
21:16:18.680 T:4081590864 NOTICE: Loaded playercorefactory configuration
21:16:18.680 T:4081590864 NOTICE: Loading player core factory settings from special://masterprofile/playercorefactory.xml.
21:16:18.680 T:4081590864 NOTICE: special://masterprofile/playercorefactory.xml does not exist. Skipping.
21:16:18.683 T:4081590864 NOTICE: WakeOnAccess - Load settings :
21:16:18.683 T:4081590864 NOTICE: WakeOnAccess - Enabled:TRUE
21:16:18.683 T:4081590864 NOTICE: -Network init timeout : [20] sec
21:16:18.683 T:4081590864 NOTICE: -Network settle time : [500] ms
21:16:18.683 T:4081590864 NOTICE: Registering wakeup entry:
21:16:18.683 T:4081590864 NOTICE: HostName : PC5
21:16:18.683 T:4081590864 NOTICE: MacAddress : 00:1D:4F:FD:30:C2
21:16:18.683 T:4081590864 NOTICE: PingPort : 0
21:16:18.683 T:4081590864 NOTICE: PingMode : 0
21:16:18.683 T:4081590864 NOTICE: Timeout : 300 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForOnline : 40 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForOnlineEx : 40 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForServices : 5 (sec)
21:16:18.683 T:4081590864 NOTICE: Registering wakeup entry:
21:16:18.683 T:4081590864 NOTICE: HostName : FOXSAT-HDR
21:16:18.683 T:4081590864 NOTICE: MacAddress : 00:03:78:9A:20:EF
21:16:18.683 T:4081590864 NOTICE: PingPort : 0
21:16:18.683 T:4081590864 NOTICE: PingMode : 0
21:16:18.683 T:4081590864 NOTICE: Timeout : 300 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForOnline : 40 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForOnlineEx : 40 (sec)
21:16:18.683 T:4081590864 NOTICE: WaitForServices : 5 (sec)
OK…sound back on…but not 100%…very strange…have done nothing in settings or anywhere…just cuts out for a nano second every now and then and sometimes longer…definately hardware related I would have thought but open to any suggestions…
M
now cuts out 50% of the time…oo er something is not quite right
Sorry to ask: Is this now a replaced Vero box or still the original clotted one from the picture?
This is the original one from the picture. Not working at all now…sadface…
Can you post full logs via My OSMC?
Sam
OK…after much fiddling…good news/badnews…it is my Beresford DAC that is knackered and not Sam’s Vero 4k.
Sorry for letting the hare run…
So team…I want to get the sound from the Vero4k into my analogue amp…I used to have an expensive Dac…but that has died…is there a small inexpensive magic box you would recommend please?
Sorry, cannot help. I use a Sony AVR and never had a need for a separate DAC.
If it’s just stereo you want, use the analogue out socket (the one nearer the lan socket). It just takes a standard stereo 3.5mm jack. You ned to turn the wick up on the amp but I haven’t noticed any degradation in noise on my setup. Alternatively, there are cheap USB soundcard dongles.
If you want more channels, you will need a more expensive USB soundcard.
You mean there is an analogue out?!..all this time I never new…no instructions came with mine, but hey ho…every day is a school day! This would be excellent if it worked…right, off to hunt down a cable…
Will try it out and report back!
M
Your Vero 4K (Tech Specs)
Quad Core 1.6Ghz 64-bit processor
2GB DDR3 RAM and 16GB eMMC storage [1]
Built in 802.11 ac/n/g/b WiFi with Bluetooth 4.0
IR and RF receiver
2x USB 2.0 ports
micro SD card slot
3.5mm analogue audio output
Optical (SPDIF) audio output
HDMI 2.0 with CEC (control your Vero 4K with your TV remote)
Dynamic Refresh Rate adjustment (with 23.976/24p support)
Fast Ethernet
4K, H265, HDR10 ready
Dimensions: 9 x 9 x 2cm / 3.5 x 3.5 x 0.75 inches
Weight: 140 grams / 5 oz
That’s great. …thanks…who’d have thought eh?!
