Is it a Vero 4K or Vero 4K +?
4k
It’s possible there’s a power supply problem. If you ping support@osmc.tv with a link to this thread we will look in to this for you.
Sam
You are right about the power supply. Just tried to move it to a different plug point and it came apart in my hand…
Hah, that’s no good!
Has it been subjected to some drops or harsh treatment?
I’m guessing it’s been in a relatively static environment.
We can send you a new one. Just send an email to support@osmc.tv.
Obviously goes without saying, but don’t try and plug that one back in…
Hi. No, it’s been plugged in there since the day I bought it, so somewhat surprised myself! No, I think this one will be going in the bin… 
Email inbound…