Stuck in Sad face boot loop

[NickA]

HI All,

My Pi3 took down an automatic update yesterday and when the Pi did its automatic reboot when it was done it came up on the logo like it wanted to start but changed on sad face. I tried to back out but it takes me to login / pswd. I tried typing in osmc for both but to no avail.

Suggestions / options. How and were do I go to get logs?

Thanks,
Nick

[fzinken]

@NickA

Suggestions / options. How and were do I go to get logs?

Ok how to fix is explained here

Kodi Krypton FAQ and Support

Kodi Krypton has now been released and is available for all OSMC platforms. This is a significant change and as such you may have some questions or issues. This post intends to answer the most common questions and advise on how to help us help you and provide the best possible support. Frequently asked questions Q: I’ve installed the update and now I only have a black screen or a sad face loop, how do I fix this? A: It’s possible that your Kodi userdata is causing an issue with the new versi…

But you first need to find away to login to console or via SSH. But if your password is not working you have another problem you need to fix first.

[NickA]

HI Kodi Krypt,

Thanks for the advice. I agree the log in / pswd is the biggest obstacle. Is there no way short of wiping clean the SD card to get in and reset things?

[yknivag]

@NickA

Is there no way short of wiping clean the SD card to get in and reset things?

If you want to do that, then the quickest way is to re-install.

[NickA]

Hi YKnivag,

I would love to learn another way for the sake of learning. Listening to any and all the advice that I given.

Thanks,
Nick

[the_bo]

Use winscp on windows and log in using your pi IP address. Browse to folder .kodi --> userdata --> databases. Delete file addons29.db.

Reboot.

[ActionA]

He already fixed that… He wants to fix his lost osmc user password now… This is not the answer…

Force reset password?

A colleague has OSMC set up on a Raspberry Pi, and a few months ago they reset the ssh password for user osmc. Unfortunately they’ve now forgotten what that password was, so can it be reset either via the GUI or some other way please? They are using ssh osmc@ip but both the default pass and what they thought it was set to doesn’t work anymore. Thanks.

The forum search is much faster than waiting and hoping someone has the answer.