Two separate units seem to be dead

Help and Support Vero 4K / Vero 4K +
1

First off - I understand full or even limited support is EOL for 4K and 4K+ just hoping someone may have a direction for me.

My original 4K lost connection last week and now is not detected on 2 separate TVs. No picture, no light for power and I can’t see it on my network.
The exact same thing has happened to my 2nd box, a 4k+.

Tried multiple HDMI and power cables on 2 different TVs, multiple HDMI ports as well. So bizarre.
Don’t think it was a power surge because the 4k+ was at my parent’s place.

Appreciate any thoughts on any possible next steps.

2

What you mean by this? Please, specify voltage and ampere power or place pictures of the PSU labels, here.

3

The official OSMC power adapters - i just swapped the 4K and 4K+ between them

4

Can you upload a picture of the PSUs you are trying to use?

5

Have you tried powering from USB?