Hi Sam, the USB hub (such as 4 Port USB 3.0 Powered Hub - OSMC has not resolved the buffering problem.
Sorry to hear that. You would need to use a powered hub anyway.
I would suggest posting some debug logs so we can see what the issue is
The problem occurs 90% of the time and only with UHD content. I will follow the guide you had posted previously and send you debug logs.
https://paste.osmc.tv/cazogicohu Have uploaded log.
Seen this in another post. We recommend people with 4K TV’s set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.
I have mine set at 4k, could this be causing the problems?
Normally I would not expect it to be related to buffering. But your setting surely is not ideal. Just reposting the recommended one.
We recommend people with 4K TV’s set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.
The settings we recommend are as follows…
Settings>System>Display>Whitelist> (empty) *
Settings>Player>Videos>Adjust display refresh rate> On start/stop
Some televisions may also need, or benefit from, the following being set…
System>Display>Force 4:2:2 colour subsampling> (enable)
With the above settings your UI will be output in Full HD and your 4K content will be output in 4K. *Information regarding the whitelist can be found here. If you have any doubt, feel free to upload some logs so we can verify that your settings are indeed correct.
The log is showing USB resets on the disk, eg:
Mar 29 15:00:14 osmc kernel: usb 1-1.3: reset high-speed USB device number 4 using xhci-hcd Mar 29 15:00:14 osmc kernel: xhci-hcd xhci-hcd.0.auto: Setup ERROR: setup context command for slot 3.
These can occur due to cable or hardware problems. One other possibility is that it’s using the USB 3 driver,
xhci-hcd, which tended to have a few problems earlier on. (The Vero4K+ is currently on kernel 3.14.)
From the log I can see that there was a kernel update on 2020-11-08, so, though you mention the problem occurring “in the last 3 months”, if it is driver-related, it could have started 4+ months ago.
Bottom line: it could be hardware- or driver-related. If the latter, it might be fixed in the forthcoming 4.9 kernel.
Hi, Thanks. I doubt it is cable related as both hard drives have same problems on Vero but are fine when connected to the TV or pc. When will the new Kernel be released? Can you roll back to previous Kernel?
The USB driver has been static for years however, so if it worked for OP before, I can’t see this being the issue.
Can you try the alternate USB port on the Vero?
Hi Sam, i will give that a try and update you.
Tried other usb port, played ok but hard drive started clicking 80% of the way through movie and at end of movie Vero froze for a few seconds.
Are you still using the USB Hub with the external power supply?
The switch on the hub’s USB port is on and the blue light is illuminated, right?
It is Sam and I have tried all 4 ports
Can you post a log?
I think something may be wrong with the drive
uploaded logs https:/paste.osmc.tv/ucepafevul
The error happens on 2 different drives only when connected to Vero.
In that logs no external harddisks are shown to be connected so not able to see your problem from them.
Ok, i thought it would have last logs from when it would not play films from hard drive.