Unable to backup Vero 4k settings 'backup failed to copy the tar file'

Help and Support Vero 4K / Vero 4K +
21

Thanks for confirming

22

I have the same problem on Rpi 4. I also have the same message.

23

Have you tried the steps in post#11 as Sam suggested? The fix is currently available in the development branch, only. If you donā€™t want to have your device on this staging, youā€™ve to wait for the next official OSMC update.

24

I am having the same issue as the OP. Did this ever make it to the official OSMC update?

I have two vero4kā€™s, same settings. One will backup the other will not. After a short while the one that does backup will stop backing up, no idea why.

Have been through all my settings on my QNAP nas and canā€™t think whatā€™s wrong.

25

Take a look at your free space on the emmc. I think it has to make the compressed file on the local device before it moves it to the chosen location. Sometimes a very large artwork cache can cause the issue especially if you have chosen to back up the thumbnails folder. Sometimes previous failed attempts at backing up can leave large tar files stranded taking up space on the Vero enough that there is not enough room to make a new one.

26

Thanks, free space looks ok to me.

Do you have any instructions to that would help delete any old backups that might be on the emmc?

Thanks
Rakesh

27

You could ssh and runā€¦
ls -la ~/.kodi/temp/OSMCBACKUP*
to see if there is any old backups that didnā€™t transfer. To delete I think it would beā€¦
rm ~/.kodi/temp/OSMCBACKUP*

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