Vero 4k+ with latest software … lots of disk space.
I’m trying to upload logs related to another issue, but the upload fails. If I try using the GUI, it hangs at “Retrieving Kodi” and using the terminal at “masking private information.”
Using the GUI method locks the system, and I have to reboot the Vero via the command line.
If I interrupt the command line process using Ctrl C the process completes with the following output:
Masking private information …
Grabbing log Kodi Old Log …
Masking private information …
^CAn error occurred while grabbing Kodi Old Log:
KeyboardInterrupt
Writing logs to temp file …
Dispatching logs …
Logs copied to /boot/uploadlog.txt
But jokes aside, yes, it is. Can you check the log which has been saved manually to /boot and paste it to https://paste.osmc.tv. Ironically we need a log to see what the issue is.
Yes, it completely locks up if I use the gui to upload the logs. I left it some time to see if it would time out. I rebooted the Vero using ssh in the terminal.
The original issue is about the Netflix plugin. When I try to play something, it get:
“One or more items failed to play. Check the logs for more information about this message.”
When I researched this it seems to be a generic message kodi throws up, ie, people using other apps have seen this, rather that a specific message created by the Netflix plugin. (I could be wrong.)
So the idea was to run it by yourselves first before I head to the developer.