Hi guys, I’m having a new issue where when I start to watch something, the file will play for a few seconds, then go black with no sound and then my tv will display “resolution not supported. Change the resolution of the external device”. This error is from the tv, not the Vero. The only way to g…

[image] BGIYYZ: What I don’t get is while this error does occur, if I reboot the Vero and go and play the exact same file, it works without issue. You can enable HPD Lock for now to resolve this (reboot afterwards) The MediaInfo screenshot doesn’t show anything – we’d need to see the text. B…

Unwanted resolution change

Help and Support

tzarosmc 9 December 2018 12:31 10

It’s the same issue as I am still having