USB Stick vfat 16GB OK 64GB exfat Not OK

Hi I am using Vero 4K as video player and playing .mp4 videos from USB sticks.

Using three Samsung sticks, all of which play on linux laptop using VLC, I have a problem.
The 16GB formatted with vfat plays fine on Vero.
The 64GB formatted with exfat will not play and no files shown.
The 256GB formatted with exfat plays fine on Vero.

What am I doing wrong please?

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

Why you not format your drives to ntfs ? Fat32 etc usually don’t allow to copy files over 5gb (don’t remember the exact size but it is very little) or more to drives. So it could be that it only copied half of your movie and that’s why you can’t play it.
Try to format all your drives to ntfs then copy your movies again on it and try again to play them on vero.

I never even heard someone still using fat.
I think 99% people use ntfs if they copy movies on their drives.

I think you may be confusing exfat with some older formats with similar names.

I would venture a guess that most people actually never reformat their drives from how they came and you will find that most drives, albeit thumb, SD, external SSD, or spinning rust, if they came formatted, it wasn’t with NTFS.

1 Like

Don’t do that.

Have you tested the stick with h2testw?
When connected to Vero run lsblk -f

Agreed, no windoze here if avoidable.

Will investigate in more detail when I have time. I wonder if it could be a block size issue on the stick. I might have reformatted in the past. Are there any such issues which might cause a problem in Vero 4K?


I’m using exfat without issues on my Vero 4K+. Have you tried re-formatting your non-working stick on the Vero. I’ve read elsewhere that if there is something amiss in the disk label (or somesuch) that the recognition of the volume doesn’t work properly.

All good here now. Munged stick now sorted.