Vera 4K giving frown symbol

Sam,

I sent my details straight after your last post but I have still not received the dongle. Please can you sort this out?

Thanks.

Can you please let me know the ticket number so I can look in to this?

I replied via email but this does not seem to have made it into the forum post.

You asked me to send my details via email to you which I did. I do not have a ticket number.

Please open a new ticket
I will look in to this urgently tomorrow.

Sam

A new dongle has shipped

Sam