After latest update i have notice purple screen after I turn on my tv in the morning. It works fine during the day but when I turn it on I get purple screen every single time. The remote is still responsive and I hear stuff going on when pressing the buttons. Restarting kodi trough command line doesn’t help, but whole system restart does.
Here is the log file…
http://paste.osmc.tv/moxevowobi
If you boot up, then turn the TV off for a few minutes then back on, does the screen go purple again?
Sam
It does not. During the day its fine even if I leave it for few hours… It happens during the night and then i see purple screen in the morning.
That made me thinking thou. Maybe is related to my TV’s timer that turns it off after few hours when I fall in sleep. Will try to set the timer to turn off after few minutes and see what happens…
Ok, now when I came home the same thing happend. First time that it happend during the day. here is the kodi log
We need to see all logs (with debugging enabled)
Sam
Here are the logs with debugging…
http://paste.osmc.tv/abapapuvay.hs
since the file is quite large it may be easier to download it
https://drive.google.com/open?id=1CDEkdPWlgwwo1BDJ4fvbQhph3rEixZGK
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device
reproduce the issue
upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A(here ssh method is prefered)
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
What is your Vero plugged into? You have “CEGLNativeTypeAmlogic: Detected HDMI switch” over a thousand times in that log.
Thanks @JimKnopf for detailed instructions. Will do that from now on an post result. I posted just kodi log since i didn’t know there is a method in OSMC to post trough ssh. I knew about GUI option but couldn’t get there without restarting
@darwindesign my Vero is plugged in Samsung 42F5500 TV.
Just read the first link in my post, especially the chapter " When you can’t upload logs via My OSMC".
How to access OSMC via command line you can find here, chapter " Logging in via SSH".
So, give it a try to send logs via the ssh method after you’ve reproduced the problem without a reboot, thx.
I got the full log but couldn’t upload to OSMC do to it’s size (23MB) so I upload it to my drive
https://drive.google.com/file/d/18z8ToQNxFKggjtTEDoU0rIO1hxbd52zB/view?usp=sharing
I struggle to find connection but since my USB disk has died on me few days ago and I replaced it, the problem seems to disappear. I believe I haven’t changed any settings… Weird
Was that disk was being powered from the Vero itself? If so a failing drive could have increased its current demand which may have been enough to lower the voltage on the Vero itself which could cause all kinds of random behavior.
Yes it was powered by Vero.
You should use a powered USB hub.
Sam
