I wondered if someone might be able to advise on this.
Samsung UE55JU7500T TV
Vero connected to Onkyo HDMI input and Onkyo connected to TV (passthrough)
I have plenty of media files which are Dolby atmos but for some reason I cannot seem to get the Dolby Atmos icon to show on the receiver. I don’t know if I’m actually getting a dolby atmos signal coming from the vero.
I have used a specific HDMI input on the TV from the Onkyo receiver because that’s the specific one I think which allows passthrough, according to Samsung, although I might also be wrong with that.
A little advice on how I’m using this equipment would be highly appreciated, thanks!
Pleas post some logs so we can see what audio settings you’ve set:
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device
reproduce the issue
upload the log set either using the
Log Uploader method within the My OSMC menu in the GUI or the
ssh method invoking command
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
Hi there, i’ve logged the file to https://paste.osmc.tv/rericujufi
Let me know if that works!
I set the logger to enabled and rebooted as you suggested. After reboot I played “Rampage” which is Dolby Atmos for around 4 minutes, and then stopped it. I then went into settings, switched back to the standard OSMC skin, re-added the “My OSMC” menu item and then uploaded the log.
FYI, I normally use the Horizon skin, and I’m hoping that has no bearing on anything.
Try turning off Sync Playback to Display, as pass-through doesn’t work properly with this option turned on.
I’ve done just that and I’m now showing DTS on the receiver, which is definitely a step up!
@mikepjbell, the audio settings look fine. It should work as expected now
Yes looks like Dolby Atmos is coming through now… superb!!
Thanks for your help chaps, nice to know that I’m getting the best out of this equipment now