Vero 4K+ doesn't play one particular video smoothly

So I have been using my Vero 4K+ for quite some time now in my Home Theather and EVERY file I’ve thrown at it plays smoothly including 4K, HDR, TrueHD etc. etc.

Just I have 1 particular video file that keep stuttering, could this be a somewhat strange/unknown/unsupported codec?
I’ve tested the same file on my other players as well with these results:

Bedroom - Raspberry Pi 3 with OSMC - Video stutter
Home Theater - Vero 4K+ - Video stutter
Living Room - Nvidia Shield TV / Kodi - Perfectly fine
Office - PC with Windows 10 and Kodi or VLC - Perfectly fine

All my players are connected wired and like said, every other file I have thrown at the Vero it plays fine!

Here are the details of the file when I run it on my desktop with VLC;

Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Language: Engels
Type: Video
Video resolution: 1920x1080
Buffer dimension: 1920x1090
Frame rate: 23.976216
Decoded format: Planar 4:2:0 YUV 10-bit LE
Orientation: Linksboven
Chroma location: Links

Codec: TrueHD Audio (trhd)
Language: Engels
Type: Audio
Channels: 3F2M/LFE
Samplerate: 48000 Hz
Bits per sample: 32

Can you post a debug log?

x264 10 bit content can’t be hardware decoded by the vero and it’s cpu is too weak to do it properly.

1 Like

Oops. Missed that.
Indeed – Hi10 isn’t supported in hardware.

ok, cool, thanks for confirming that!
just thought it was odd I had 1 particular 1080p file that didn’t play :slight_smile: