I’ve had my Vero for a little longer than a year now (bought it in May 2017). I recently bought a new television and moved the Vero to another room. Unfortunately it doesn’t power on any longer. When I plug the device in the wall, the power LED flashes red once and then there’s nothing. Also tried to boot with an USB stick plugged in, but the same thing happens. Does this mean my unit is toast or is the power supply at fault here?
I have this PSU lying around to try, but I’m not sure if it’s compatible:
Just an additional question: How long did you wait for the Vero 4k to come up and bring some signs of life to the display? Just give it a minute or so.
I’ll hold off on trying the other PSU for now. I did leave the Vero attached to the television just now, for more than ten minutes. But nothing happens after the initial flash of red light.
I finally received the right cable and just tried to connect. Unfortunately it doesn’t power up and exhibits the same behaviour as with the PSU. So brief red light blinking and then nothing. This is on a MacBook Pro with Thunderbolt 3 ports and a connection hub, so I could try to plug it into the MacBook Air with normal USB ports that’s lying around here somewhere, if that might make a difference.