Hi, I’ve been trying to update the system for a few days and I always got an error message encouraging to post the logs in the forum. When I tried for the last time a few minutes ago I got a blue sad face screen on loop.
Here are the logs: https://paste.osmc.tv/xakoyinile
Could anyone please help? A Saturday night without a movie could be a total disaster.
Thanks!
Your update seems to have gone wrong, though it’s not clear to me why.
If you know how to access the command line, can you try these commands and show us the output:
sudo apt-get update
sudo apt-get dist-upgrade
If you don’t know how to access the command line: Accessing the command line - General - OSMC
I managed to stop the sad face loop by doing “apt-get update” + “configure -a” + “apt dist-upgrade” + “fix install” a couple of times. Just managed to update manually from command line after a couple of extra tries.
When entering again the GUI, it stills says there is an update and gives an error installing. Will try again to update from command line. Weird.
Hi
Can you try updating again and post some fresh logs after the update fails?
Thanks
Sam
Hello!
There are so many threads for very similar things, that I’m opting to necro this one instead of starting ‘yet another sad face loop’ thread.
I was on the 3D firmware but just switched TVs, so I figured it was time for an update. When it was done I had a sad face loop, and that is where I presently sit. I can’t SSH in to try manually updating as it doesn’t seem to be getting on my wireless - yet I can see the SSH server starting up in the startup messages, which should come after connecting to wireless, so, no idea what is going on with the wireless connection.
Anyway … can I hook up a keyboard or something and ctrl-alt-F1 or something for a terminal to try to diagnose the connectivity issue and try another update? I’m not terribly attached to the installation - my library lives in MariaDB … can I start fresh somehow? Thanks!!
Attach keyboard and press ESC during the sad face loop should give you terminal login.
First thing then is to check to get network (maybe connect cable for the time being if wireless fails).
Awesome thank you, and yes, good call about the cable … wireless from the CLI is never fun 
If you get connection with the cable. I suggest
sudo apt-get update
sudo apt-get dist-upgrade
If issue remains then upload logs grab-logs -A