Vero 4k is skipping frames - help please!

Help and Support Vero 4K / Vero 4K +
1

https://paste.osmc.tv/iporodihik

Can someone help please - my screen video flickers when I start 4k videos. I figured out that I must log the codes and these are attached.
philip

2

Hi

Enabling debug logs could give some ideas.

Enabling Force 422 colour subsampling → True could hlep.
I’d also suggest trying another HDMI cable.

3

Hi, Thank you,
I have uploaded new debug logs onto https://paste.osmc.tv/ozapeqenif
( I have done this before so… )

Also I enabled the Force 422 subsampling command and changed the hdmi cable - neither made an improvement.
What do I do next ?

philip

4

I can see discontinuities in the playback. Try adjusting Adjust display refresh rate: On start / stop to Always.

5

Success ! Thank you very much !!! philip

6

Thanks for confirming.