Vero 4K issue with video/audio


I’ve been having problems for the last couple of weeks (maybe after March update?) with most of the videos I try to watch. Video/audio start desynchronising until there’s this small jump in time and then the problem re-starts. I’ve tried with several different files and almost always replicates.

Here is a log:


I suggest setting your GUI resolution to 1080p60. You are making it hard for Vero - it’s converting 1080p30hz to 4k24hz.

Settings → Display > Resolution, right? Would that affect to 4K video watching or does it just affect to the GUI?


We recommend people with 4K TVs set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.

The settings we recommend are as follows…

Settings>System>Display>Resolution> 1920x1080p
Settings>System>Display>Whitelist> (empty) *
Settings>Player>Videos>Adjust display refresh rate> On start/stop

Some televisions may also need, or benefit from, the following being set…

System>Display>Force 4:2:2 colour subsampling> (enable)

With the above settings your UI will be output in Full HD and your 4K content will be output in 4K.

*Information regarding the whitelist can be found here. If you have any doubt, feel free to upload some logs so we can verify that your settings are indeed correct.