Vero 4K multiple problems

[sam_nazarko]

Hi,

@royleijiang

1. During initial setup, I changed the language to Chinese. It results the KODI GUI to display only . I understand from my previous experience, you have to change the font to be Arial based, but with the language set, I was not able to find where to set it.

Thanks for letting me know. Which skin did this occur on? If it’s the OSMC skin, we can probably make this more intuitive.

@royleijiang

2. The KODI GUI resolution has to be set as 3820x2160 to display correctly. I tried 1920x1080 and 1280x720, both GUI will show out of TV screen. I have a picture here to show the difference.

We recommend running the GUI at 1080p. OSMC will switch to 4K if you watch a 4K clip. Kodi’s scaler isn’t very good, and a lot of TVs do a better job upscaling than Kodi does.

Check your TV settings. Make sure you have 16:9 or Just Scan on.

@royleijiang

3. When play the video from my PC, 99% of the case, the color is not correct. It looks kind of red. I am not sure what the problem is, it happened on one new box I got earlier, the color is kind of green, so I returned it.

There might be some contrast settings on your TV.
Also worth knowing if running echo 1 > /sys/class/amhdmitx/amhdmitx0/output_rgb helps.

@royleijiang

4. I use a wired connection on the box. Tried play 3 mins 658MB 4K video. The playback is not smooth at all, it first buffers for more than 30 secs and the video is stuttering and lagging. If I use wireless connection, will it help??

I suspect this is one of those sample clips with a very high bitrate. We’re improving the playback performance of those clips in the next update.

@royleijiang

The KODI GUI displays OK, only the video playback. I only found one video which plays correct color. It is a sample h265 HDR clip from SONY.

Does the colour only look bad when Adjust Refresh Rate is on? Some TVs (such as my LG) have different colour settings per refresh rate, which is a tad annoying. If you’re watching HDR / BT 20.20 content, we’re working on some fixes to make sure the colour output is passed properly in the HDMI header.

Also make sure your device is up to date so you have the latest improvements.

Sam