Vero 4K + network speed major disappointment

Well it’s hard to say. Could be an issue with certain switch/cable combination or something else.
And currently seeing 4-5 reports of issues compared to thousands of boxes delivered I am not sure what to make out of it.

If it’s any help, the whole system became very sluggish via ssh as soon as I mapped the SMB drive - keystrokes delayed on screen, that sort of thing - even though I was not accessing the network share. The GUI interface, however, was fine when going through the settings and options, as long as not browsing the videos.

Even now with the 100Mbit fix or is it now useable?

SSH is fine now once I applied the fix. Will test the video playback shortly.

Video playback also fine at 1080p, don’t have any 4K content handy.

Hi everyone,

I’m looking in to this issue and trying to source a confirmed problematic switch (D-Link brand) from another user.

The issue seems to be isolated to the transmit (TX) side. I suspect a possible hardware timestamping clock issue in the driver. I need to work with a user who is familiar or SSH and try and get the necessary hardware in my hands to reproduce the issue.

Cheers

Sam

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I’ve put some details here: Vero 4k + wired network not working - #14

Sam, you may have what you need - but I’m using a multitude of different switches, daisy-chained without issue, so let me know if you need me to run any checks on my end, too (for comparison purposes, or… whatever!).

Thanks for the offer. Unfortunately I need to work with someone that has a problem.

Sam

Are this results good? (first part), router is Mirkotik hAP ac with Cat6 cables, and Win10 PC

osmc@VERO4K:~$ iperf3 -c 192.168.38.64
Connecting to host 192.168.38.64, port 5201
[ 4] local 192.168.38.70 port 43109 connected to 192.168.38.64 port 5201
[ ID] Interval Transfer Bandwidth Retr Cwnd
[ 4] 0.00-1.00 sec 49.7 MBytes 417 Mbits/sec 12 38.5 KBytes
[ 4] 1.00-2.00 sec 50.7 MBytes 425 Mbits/sec 11 29.9 KBytes
[ 4] 2.00-3.00 sec 53.5 MBytes 449 Mbits/sec 10 24.2 KBytes
[ 4] 3.00-4.00 sec 51.5 MBytes 432 Mbits/sec 8 45.6 KBytes
[ 4] 4.00-5.00 sec 55.9 MBytes 469 Mbits/sec 8 44.2 KBytes
[ 4] 5.00-6.00 sec 58.2 MBytes 488 Mbits/sec 9 29.9 KBytes
[ 4] 6.00-7.00 sec 42.5 MBytes 357 Mbits/sec 14 25.7 KBytes
[ 4] 7.00-8.00 sec 44.8 MBytes 376 Mbits/sec 11 32.8 KBytes
[ 4] 8.00-9.00 sec 53.0 MBytes 444 Mbits/sec 10 27.1 KBytes
[ 4] 9.00-10.00 sec 49.7 MBytes 417 Mbits/sec 9 44.2 KBytes


[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 510 MBytes 427 Mbits/sec 102 sender
[ 4] 0.00-10.00 sec 509 MBytes 427 Mbits/sec receiver

iperf Done.
osmc@VERO4K:~$ iperf3 -s 192.168.38.64

Server listening on 5201

Accepted connection from 192.168.38.64, port 53213
[ 5] local 192.168.38.70 port 5201 connected to 192.168.38.64 port 53214
[ ID] Interval Transfer Bandwidth
[ 5] 0.00-1.00 sec 108 MBytes 905 Mbits/sec
[ 5] 1.00-2.00 sec 109 MBytes 914 Mbits/sec
[ 5] 2.00-3.00 sec 112 MBytes 938 Mbits/sec
[ 5] 3.00-4.00 sec 111 MBytes 932 Mbits/sec
[ 5] 4.00-5.00 sec 111 MBytes 931 Mbits/sec
[ 5] 5.00-6.00 sec 112 MBytes 943 Mbits/sec
[ 5] 6.00-7.00 sec 110 MBytes 923 Mbits/sec
[ 5] 7.00-8.00 sec 112 MBytes 941 Mbits/sec
[ 5] 8.00-9.00 sec 113 MBytes 946 Mbits/sec
[ 5] 9.00-10.00 sec 112 MBytes 942 Mbits/sec
[ 5] 10.00-10.02 sec 2.65 MBytes 937 Mbits/sec


[ ID] Interval Transfer Bandwidth
[ 5] 0.00-10.02 sec 0.00 Bytes 0.00 bits/sec sender
[ 5] 0.00-10.02 sec 1.09 GBytes 931 Mbits/sec receiver

900Mbps is good. The 400Mbps is a bit slower but could be caused by other factors

I will try some combinations with Gigabit Switch (D-Link DSG-1005D) , who report normal green led for gigabit connection, and with other PCs, laptops etc.

Thanks

Thanks for the reply and I have been checking the other threads as well as they all seem similar.

I noted your point about trying to source a Dlink Switch to test. However I still have the same problem when I take my switch out of the equation and wire the Vero direct to router (PC used for my tests wired direct to router anyway).

I did notice some of the other users with network problems have Asus routers.
I have an Asus router also running latest stable Merlin firmware.

Hi @sam_nazarko, my switch is UniFi Switch 24 POE-250W, performance details in this post:
https://discourse.osmc.tv/t/vero-4k-restore-forgets-fstab-mounted-drives/75065/19

Ok surely only a temp fix (also setting would be lost after reboot) but at least we know besides the Ethernet the box is fine.

Are you familiar with SSH?
I have some things you can test.

Sam

I’ve replied to your post and will be looking in to this

Best

Sam

Sure, send them over.

With D-LInk DSG-1005D in chain
osmc@VERO4K:~$ iperf3 -c 192.168.38.64
Connecting to host 192.168.38.64, port 5201
[ 4] local 192.168.38.70 port 48435 connected to 192.168.38.64 port 5201
[ ID] Interval Transfer Bandwidth Retr Cwnd
[ 4] 0.00-1.00 sec 212 KBytes 1.74 Mbits/sec 19 4.28 KBytes
[ 4] 1.00-2.00 sec 37.1 KBytes 304 Kbits/sec 10 2.85 KBytes
[ 4] 2.00-3.00 sec 62.7 KBytes 514 Kbits/sec 11 2.85 KBytes
[ 4] 3.00-4.00 sec 17.1 KBytes 140 Kbits/sec 5 1.43 KBytes
[ 4] 4.00-5.00 sec 54.2 KBytes 444 Kbits/sec 5 4.28 KBytes
[ 4] 5.00-6.00 sec 34.2 KBytes 280 Kbits/sec 10 4.28 KBytes
[ 4] 6.00-7.00 sec 108 KBytes 888 Kbits/sec 19 4.28 KBytes
[ 4] 7.00-8.00 sec 79.8 KBytes 654 Kbits/sec 13 4.28 KBytes
[ 4] 8.00-9.00 sec 2.85 KBytes 23.3 Kbits/sec 4 1.43 KBytes
[ 4] 9.00-10.00 sec 49.9 KBytes 409 Kbits/sec 6 1.43 KBytes


[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 659 KBytes 540 Kbits/sec 102 sender
[ 4] 0.00-10.00 sec 592 KBytes 485 Kbits/sec receiver

Please always report both directions means iperf3 and iperf3 -R