Vero 4k+ No EPG Information

Help and Support Vero 4K / Vero 4K +
1

Hi, I purchased a Vero 4k+ and OSMC TV Tuner. I have set up TVHeadend on my Vero, and can see the EPG data through my browser (ip:9981). I can also use the EPG with no problems on a raspberry pi b+ running OSMC; however, on my Vero, no information is displayed for any of the channels. I have tried disabling and re-enabling, clearing all guide and channel data, enabling asynchronous EPG update all to no avail. The actual signal plays back fine.

Is there something I might have missed? How can I fully reset the TVHeadend client on the Vero (the disable/re-enable and clearing of channel and guide data still retains information like username and password, ip address etc)? Thank you.

2

Suggest to enable debug logging as that would maybe tell you why it doesn’t receive the EPG Data

3

Sometimes it takes a bit of time to download EPG information over the air

4

If the EPG is showing fine in tvheadend GUI but not in Kodi EPG, I noticed you have to leave it a awhile as it builds the EPG.

Clear the EPG data in Kodi TV settings, then leave the EPG guide open for 5 or 10 mins to it rebuilds.

Also when you reboot it may take few minutes for guide to appear sometimes.

5

Thank you all for your answers. I had this problem for 3 days, which I had thought would be enough time for the guide to populate. I came home from work today to find the guide suddenly working on the vero - as far as I can tell, it was just taking a long time.