This week my player suddenly won’t see new files. I’m using the stock skin and the universal movie scraper. It’s set to auto update on boot but that does not work. Forcing a manual update does not work either. All my movies prior to this week are still showing and active.
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device
reproduce the issue
upload the log set either using the
Log Uploader method within the My OSMC menu in the GUI or the
ssh method invoking command
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
Thanks for the offer of help but as quickly as it stopped working it has now righted itself and is working again, following my latest movie additions last night. The three movies it did not initially scrape earlier this week still do not appear in recent movies but are in the poster wall and the movie count is now correct. Very weird.