Vero 4K optical toslink door/flip fallen of when recieving product

I just want to know how to return my vero 4K? On your homepage you refer to the formula, but havent got any luck yet by contacting you in that way. Hope to hear from someone who can help me with return :slight_smile:
Im just interested in getting a new Vero 4k cause i was rellay excited to try it.

I can see you opened a ticket five minutes ago. I’ll follow up there.

Thank you Sam :slight_smile: i Got the vero 4 k today and was excited to try it and sadly the optical door/flip was fallen of. Just want to replace it.

That sucks. Let me know your order number in the ticket and we will take care of this for you.