Vero 4k+: Ordering timeframes for UK

I ordered my 4K last Sunday 27th Feb
Received a shipping email on Wednesday 2nd
As of this morning (7th March), the tracking info still shows that Royal Mail are waiting to receive the package

Just wondered what the usual turnaround should be on an order? I tried emailing on Friday but no response yet


I saw your email yesterday but didn’t get a chance to reply yet.

The item will be picked up today. Due to an issue with Royal Mail systems we haven’t been able to post UK items for a couple of days.



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No problem, thanks for the update Sam

You’re welcome – sorry for not keeping you informed.

Just to confirm that this was collected yesterday and it is indeed on its way.