Hi folks I’ve been about 2 days that my original vero4k remote control no longer works. I have of course changed the battery to test but unfortunately the remote no longer works. I can only use the vero with a usb mouse. Really needed your help thank you

Have you tried re-pairing? [image] Remote not working Vero 4K / Vero 4K + Did you try to re-pair the dongle and remote? Remove dongle, Hold OK+Home until led is ON. Then re-inserted dongle. If that falls, try it connected to another computer?

Vero 4k remot not working

Help and Support Vero 4K / Vero 4K +

ooZee 22 June 2018 11:51 2

Have you tried re-pairing?