First off this isn’t an issue with the connection between the remote and the box, as it works to navigate menus. My issue is when attempting to use the master lock and put in my pin, it doesn’t work. I can navigate menus and use the home feature, but when attempting to enter a pin it just does not work.
I have even tried an external keyboard attached to the device, and I can enter the pin via the number pad, but then I can’t select anything or press go.
It was working yesterday and I installed an update this morning and since then I can’t use the pin screen. I have tried the usual troubleshooting (rebooting, leaving it off for 2 mins etc) to no avail… please help!