Hi,
I have problem with Vero 4k. After some time it unmounts my WD usb disk and I need to reconnect it with my D-Link USB Hub.
It’s not a big problem but maybe there is some ssh command to mount it again or there is some option that unmounts disk when not used with I can disabale?
Best regards
Is the usb hub providing sufficient power to the drive ? Is the drive self powered or is it powered through usb ?
Have you tried connecting it to the vero directly? ( only do this if it’s self powered)
Hi,
Disk is not self powered. I provide power thrue usb hub - this ig goood D-Link hub. I’am using two drives but only one is unmounting randomly (mayby that’s why I am using mostly the second one)
Best regards
Have you tried removing the working drive from the hub and just keep the disconnecting one plugged into the hub ? That way you could exclude a possible power shortage issue
Yes I tried
This also happens
There is some ssh command to Mount drive if that happens?
I’m sorry! That’s beyond my skills But I’m sure a technically advanced user or support staff will offer advice soon
Also for fastest possible support I recommend you provide logs how to do it you can find here How to submit a useful support request
Thx for help
Best regards
How do you determine the disk is unmounted? Could it just be that it is sleeping and need a moment to wake up?
Since I’ve had this issue from time to time too, I’m starting to wonder if it’s the hub that is the culprit. I too got a D-link Powered Usb hub, D-link DUB-H4 is the model.
I’ve changed PSU for the Hdd in question, change USB2->Sata converter, tried with another Sata disc. The only factor that has always been the same is Dlink hub + Archive disk connected to my Vero4k.
I can’t see it in windows network and with ssh command and also in File manager in Vero 4k
I have the same hub model
Maybe it is a real problem
Thx for info
I had a similar problem a few weeks ago with a different hub on my desktop (running Linux Mint).
It would hang on boot trying to mount one of the three drives connected to a powered USB 3.0 hub. If I disconnected the drive from the hub it would boot. Then I could connect the drive and it worked perfect.
Since there was a port on the hub not in use, I moved the drive to that port. Problem solved. Reboots were no longer hanging.
Moral of the story: USB hubs can fail in strange ways.