Vero 4K will not restart

Help and Support Vero 4K / Vero 4K +
1

So i have started to shut down or power off Vero 4k at the end of the day, but simply put it will not start up again unless i physically disconnect the power plug and reconnect.

I don’t have issue in doing a reboot, and at first i never bothered shutting down, it is just a recently have had problems with one WD external drive attached to the hub and decided i best eject all 4 drives and shut down at the end of the day.

After shut down the red light is on. but no matter which button i press on the remote the box does not respond and i read that it should just restart by touching any button?
any ideas?
thanks

2

You can wake from suspend using the remote but it you shutdown the only option to bring it back up is to disconnect power and reconnect.

3

You have to select Suspend instead of Shut Down to be able to wake the device up

4

Ah, thanks and thanks for the quick response.