Hi guys, pull my hair out. I haven’t installed anything new for months but for some reason this afternoon my box keep freezing pleasure movie for about two minutes then freezes even though remote control doesn’t work so I have to unplug it. Plug it back in but then even not playing a film Just moving around the menus it freezes and I have to reboot. It’s even freezing and locking up even without touching of moving moving anything.
How can I reinstall a brand you firmware but not lose any of my plug-ins or movies from my network drive
Log file is files here thanks for any help
https://paste.osmc.tv/ulenaqogem
Hi
Thanks for your patience.
If you reinstall OSMC, the device will be wiped clean.
You could take a backup from My OSMC before doing so.
Data on your network will not be removed at all.
You would then restore the backup on the device after reinstalling OSMC. But I would suggest if you performed a reinstall that you don’t immediately do so to rule out an issue with the environment that you backed up and restored.
Your logs aren’t debug logs, so it doesn’t quite give us all the information we’d like to see.
Sam
ok thanks Sam, I decided to install the 2024.10-1 because I think the problem started when updated to the new version.
I managed to get everything back on again without any problem. I’m getting better and quicker, I have done a full back up after reading one of the posts on your side so I might just let the machine update to the new firmware then go from there.
Still very, very impressed with this machine thanks for all your help.
PS, do you do a infrared dedicated remote?
Thanks again
I just use the OSMC remote 