Vero freeze when i try to play this Trailer

Help and Support Vero 4K / Vero 4K +
1

There is an Avengers: Infinity War Trailer in 4k outside - when i try to play it my Vero freeze… black screen and i have to pull the power cable to restart the vero! Can anyone confirm this? It´s not an important problem, just i wonder what is in this video that the vero is killed…

Avengers: Infinity War (2018)

The IMAX 4k Trailer 2

Regards!
Mike

2

It’s unclear which file you are downloading, but my guess would be that it’s 10-bit H264 which is not supported (with hardware acceleration)

4

I mean the last file, the IMAX 4k Trailer 2, thanks for the info!