Test computer: Vero, Raspberry Pi 2
Test Monitor: Samsung TV, Samsung Ultrawide
I have over 1600 albums and only the songs from one album give playback problems
The problems only occur for a specific combination of factors:
1: With the Vero (V and 4k+), and not with Raspberry Pi
2: All the tracks from a FLAC 192khz album, and not any of the other music albums
2: Over HDMI, and not via 3.5mm analogue audio output
2.1 Old Samsung television: garbled sound
2.2 Newer LG ultra-wide monitor: no sound
Playback continues (I see the counter moving)
I am aware that more information is needed to investigate and resolve this.
If somebody can tell what kind of logging is required or (when needed) how a track can be uploaded I would appreciated that.
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
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enable debug logging at settings->system->logging
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reboot the OSMC device twice(!)
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reproduce the issue
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upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
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publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
