Vero V can't play HEVC 4K SDR Main10

It seems Vero V can’t play this file in Kodi. I can in other devices like my phone (both MPV and ExoPlayer).

Is there a way to provide more logs?

Video

Title: 4K HEVC SDR
Codec: HEVC
AVC: No
Profile: Main 10
Level: 150
Resolution: 3840x2072
Aspect ratio: 1.85:1
Anamorphic: No
Interlaced: No
FPS: 23.976025
Bit rate: 8250 kbps
Bit depth: 10 bit
Range: SDR
Pixel format: yuv420p10le
Reference frames: 1

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot: