My V has been stable until recently, but is suddenly rebooting itself multiple times when playing videos, music, and streaming apps. Log is here paste.osmc.tv/furipijayi
Hi
Nothing obvious in the logs – but I can see that your system had only been booted for 45 seconds; which wouldn’t show much.
Is the system actually restarting – or is Kodi just crashing and re-launching?
The last reboot command should allow us to see when the last reboots occurred and potentially give a clue about the cause if they’re happening at regular timeframes.
It crashes with the sad face icon and reboots, often 3 or so times in a row before it re-launches correctly. I thought the uploaded log would include the .old log too, but have that. Where do I need to execute the last reboot command, thanks Sam.
Edit: On checking again now, it crashes on playing, restarts and loads into OSMC for about 45 seconds, then crashes and restarts again, then stays loaded the second time. Repeating the same steps, it then does this each time repeatably.
If it’s Kodi crashing and not OSMC rebooting, I just need the Kodi logs showing the crash
It is definitely rebooting, as the device’s blue LED comes on when rebooting, and the chip logo and startup code appear briefly each restart. I will try and grab the logs, but is difficult as the reboots are overwriting the old log before I can get to grab it.
Thanks for clarifying.
Is it possible for you to reinstall OSMC?
Sam
Yes, I can take a backup and attempt that and advise.
Edit: Reinstalled now and restored backup, will monitor and advise.
At this stage, I can confirm reinstall from fresh image file and then restore of previous backup seems to be working after a couple of days of testing, thanks Sam et al. Consider solved, will re-open if needed etc.
Glad to hear!
It’s gone back to doing it, sometimes even moving between the menu items such as Moview, TV, etc, or scrolling a list is enough for it to crash and start a boot loop a few times.
Can you upload a log when this occurs?
Which one? I just tried to play a movie, and it went straight into boot loop, and I couldn’t grab either the new or old, as it goes into a multiple boot loop before I can ssh in and get it - then it is overwritten due to the looping when it finally comes back.
That’s OK. A general log for now is better than nothing and might give some clues
Sure, here it kodi.log: https://paste.osmc.tv/osozulitag.xml. Old log is zero as it rebooted like 15 times before stable
ffmpeg[0xb0f7f230]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
``` could that be it?I’m thinking it may also be the power supply going funny again, as it has now been boot cycling for over 2 hours, every 30 seconds.
This is a harmless message and can be ignored.
Possibly. You could try powering the device with a Vero 4K power supply if you have one or a USB-A to USB-A cable.
I can report that I switched in the old Vero 4K power supply I still had, and it seems to be stable so far, so it does indeed point to the original being the culprit.