Hi
The crashes happen from seconds to around 2 hours from playback start. It happens since I got it month ago and always happens during this time period, the device fully crashes, sometimes it reboots on it’s own, but most of the time I need to unplug it from power. My setup is vero connected to soundbar, samsung hw-q930c, thats connected to lg c5 earc port. The video stops and soundbar makes noise for 1-2 seconds then stops. The movies I tried were 4k blurays with dolby vision.
Here’s my logs paste.osmc.tv/calomuroru
Hi
Does the device crash if you leave it idling?
Does it crash if you play back content locally, from say a USB drive?
Sam
Sorry, I forgot to mention that I’m using jellyfin for kodi plugin. Today I played 2 different movies from usb stick, and they didn’t crash. I was also transferring files from the server with jellyfin to vero using sftp, and it crashed after 30 minutes. It doesn’t crash when idling.
I used different jellyfin addon, jellycon, and instead of device crashing, the playback stops. Could it be because of my internet connection? Im using wifi, so it may get unstable at times.
Sorry for the late reply.
Thanks for confirming it doesn’t crash when idling.
Honestly, we shouldn’t crash at all, but it does happen with some Kodi add-ons.
Is the device still responsive to remote? Can you press stop and get back to Kodi UI? If so, some fresh logs would be interesting and we can see if there are network issues with playback
Sam
Yes, I could go back to kodi ui. Yesterday and today I watched the same 3 hour movie, and it didn’t crash at all. I tried watching a different one, also today, and it crashed thrice, twice when rewinding and once when watching after couple of minutes. It were hard crashes, I couldn’t go back to kodi ui.
The logs paste.osmc.tv/ajuqinuhud
I tried different movies, and sometimes it crashes completely. Sometimes it restarts on it’s own, or I have to unplug it from power, or playback stops and just goes back to kodi ui, once it didn’t crash, but the wifi disconnected. It’s completely random. I also tried 2 addons for Plex, same thing.
My media media server is not on my local network, if that changes anything.
Edit: After trying different files, it looks like the higher the bitrate, the crashing happens faster, Watched 66 mbps file, it crashed after 1 hour. 2 of my files with highest bitrate, ~90 mbps, always crash after ~1-5 minutes.
Kodi doesn’t seem to be crashing.
Is there an opportunity to try a Wired connection temporarily to rule out a WiFi issue?
Sam