Hello, my Vero V remote stopped working. I replaced the battery, blue led is working and I tried the pairing but it doesn’t work. I can plugin an USB keyboard and that works. The Vero has no external dongle for the remote.
Here are the logs: https://paste.osmc.tv/curiyilesu
It appears that your receiver has stopped working. If you email support@osmc.tv and include a link to this thread and your order number for the V they should be able to get you sorted with a new dongle to get you going again.
Any update on this Sam? I replied to your mail and send some reminders, but I got no feedback anymore.
I am up to date on emails. Can you please re-send?
Ok, I have re-send the mail.
Thanks. I will pick it up later today.