Vero V remote suddenly stopped working

Like several other community members, my Vero V remote suddenly stopped working after a recent restart. I’ve tried rebooting, re-pairing, and replaced the remote battery all to no avail. Has anyone had any luck troubleshooting this issue? The CEC remote interface still works but isn’t ideal.

I’d suggest contacting support@osmc.tv with your order details

Sam

Thanks Sam. I followed up to my original email with the order details.

Thanks. I am catching up on emails now.

Hi
I have the same issue.
I uploaded the logs as requested several days ago, but I haven’t received any news :disappointed:

I am up to date with emails.
You should have received an email now.