Vero V RF remote stopped working

Hi,
I’ve seen many threads about issues with the RF remote and it’s my turn… The RF remote has been working fine until a few weeks ago, and now it’s unresponsive.

  • it’s a Vero V so no external dongle
  • changed the remote battery (yes that blue LED is on)
  • tried the Home+OK combo to no avail
  • a USB stick plugged in the USB connector is recognized immediately

I can use an IP based remote (Yatse app on Android) with no issues so I’m not stuck but would like to get to the bottom of this.

I collected logs here: https://paste.osmc.tv/otunijisif

thanks for any help

-z

Doesn’t look like the receiver is detected. You can contact support@osmc.tv with your order details

Sam